SMS Terms & Conditions

By opting in to receive SMS messages from Roadmate Services, you agree to the following terms:

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive Customer Care and Polling and Voting text messages from Roadmate Services LLC, you may receive messages related to the following:

• Roadside assistance request
• Dispatch confirmations
• ETA updates
• Roadside assistance status updates
• Payment confirmations
• Follow-up communication regarding your service request

3. Message Frequency

Message frequency may vary. You may receive up to 10 SMS messages per week regarding your roadside assistance request, including dispatch confirmations, ETA updates, roadside assistance status updates, payment confirmations, and follow-up communication regarding your service request.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from Roadmate Services LLC in the following ways:

• By submitting an online form

6. Opt-Out Instructions

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://roadmateservice.com or contact us at (412) 339-9485.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and SMS Terms & Conditions pages.
• Message frequency may vary.

Contact Information