SMS Terms & Conditions

Overview

By opting in to SMS communications from Roadmate Services LLC, you consent to receive Customer Care text messages related to your roadside assistance service requests. These SMS Terms & Conditions govern all SMS communications sent by Roadmate Services LLC.

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive Customer Care SMS messages from Roadmate Services LLC, you may receive messages related to:

• Service/dispatch confirmations
• ETA updates
• Roadside assistance status updates
• Payment confirmations
• Follow-up communication related to your service request
• Related notifications

Message Frequency

Message frequency may vary. Customers may receive up to 5 SMS messages per service request depending on service activity.

Potential Fees

Message and data rates may apply.

Opt-In Methods

You may opt in to receive SMS messages by:

• Submitting an online booking/contact form
• Requesting roadside assistance through website forms

Opt-Out

You can opt out at any time by replying STOP to any SMS message.

Help

For assistance, reply HELP or contact us at 412-339-9485 or visit https://roadmateservice.com/contact.

Standard Messaging Disclosures

• Message and data rates may apply
• Message frequency may vary
• Reply STOP to opt out
• Reply HELP for assistance

Privacy

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. For full details on how we handle your data, please review our Privacy Policy.

Contact

For questions about these SMS Terms & Conditions, contact Roadmate Services LLC at 412-339-9485 or support@roadmateservice.com.